Allison Lizaso
Work Experience
STEP-2 Participant
National Center for Supercomputing Applications – Champaign, IL
June 2025 – August 2025
- Collaborated with NCSA SecOps Analysts for hands-on experience in HPC cybersecurity
- Analyzed Qualys data, Linux system logs, and DNS records in order to identify and remove inactive service principals
Student Technical Support Specialist
Boise State University Office of Information Technology – Boise, ID
September 2024 – Present
- Managed device upgrades using PXE Boot, SCCM, and Active Directory
STEP-1 Participant
ACCESS-CI – Miami, FL
May 2024
- Participated in workshops focused on cybersecurity, networking, and cloud computing
- Gained exposure to NSF ACCESS-CI high performance computing systems
Instructional Technologist
Boise State University Learning Technology Solutions – Boise, ID
January 2024 – August 2024
- Maintained and updated an Atlassian Confluence knowledge base for educational technology support
- Communicated with users via ServiceNow ITSM software to resolve incidents and service requests
IT Support Technician
Boise State University Student Media Department – Boise, ID
August 2023 – May 2024
- Provided hardware and software support to staff
- Managed equipment rotation and procurement within department budget
Wastewater Collections Operator
City of Caldwell – Caldwell, ID
September 2021 – April 2023
- Interpreted PACP inspection data and recommended cost-effective solutions
- Operated Vactor 2100i sewer truck for system maintenance
Awards and Certifications
- Micron Academy for Inclusive Leadership – Scholarship Recipient and Fellow August 2023 - May 2025
- Sage Technical Academy – CDL with Doubles, Triples, and Tanker endorsements September 2018
Education
Boise State University – Boise, ID
- Cyber Operations and Resilience B.S.
- Computer Science Minor
Expected to Graduate in May 2027
Skills
- Programming: JavaScript, HTML, CSS, Java, Python, Shell scripting
- IT Support: ServiceNow ITSM, SCCM, Active Directory, Jamf, Apple School Manager
- HPC and Cybersecurity: Splunk, Elastic, Kubernetes, Puppet, Ansible, Qualys, Jira
- Municipal Wastewater: Wonderware SCADA, WinCan, PACP Inspection, Envirosight, ArcGIS